Shipping & Service Policy

1. Order Confirmation

All orders are confirmed via phone call or WhatsApp before dispatch. Orders that cannot be confirmed may be cancelled.

2. Order Processing

Orders are processed within 1–2 working days after confirmation. Processing time may increase during peak seasons or promotions.

3. Delivery Timeframe

• Major cities: 2–4 working days
• Other areas: 3–6 working days
  Delivery times depend on courier services and location.

4. Cash on Delivery (COD)

We offer Cash on Delivery across Pakistan. Customers must ensure:

• Correct address is provided
• Someone is available to receive the parcel

Failure to accept COD orders may result in restrictions on future orders.

5. Shipping Charges

Shipping charges depend on location and order value. Free shipping may be offered on selected promotions.

6. Courier Services

We use reliable courier partners. However, delays caused by courier companies, weather conditions, or unforeseen circumstances are beyond our control.

7. Delivery Issues

In case of:

• Damaged packaging
• Missing items

Customers should contact us immediately for resolution.

8. Failed Deliveries

If delivery fails due to incorrect information or customer unavailability, additional charges may apply for re-delivery.

7. Service Support

For any issues related to shipping or service, contact:
Phone: 0305 9522524
Email: drbabaraliapi1122@gmail.com